HighLevel Guarantee

The No Breakdown Guarantee

Get a tune-up. If something breaks down within 12 months on components that passed inspection — we credit $100 toward the repair. No questions asked. No runaround.

Call (603) 713-5110
How It Works

Simple. Straightforward. In Writing.

1
Schedule Your Tune-Up

Book a one-time tune-up for $89 or join the Concierge Maintenance Plan for $129/year. Either way the guarantee is included automatically.

2
We Inspect Everything

Our technician performs a full system inspection — springs, cables, rollers, tracks, hardware, opener safety settings. Any components that need attention get flagged and you get honest options before we leave.

3
You’re Covered for 12 Months

If your door breaks down on any component that passed inspection within 12 months of your visit — we credit $100 toward the repair. Automatically. No phone tag, no disputes.

Coverage Details

What's Covered

Covered ✓
✓Any component that passed inspection at time of service
✓Springs, cables, rollers, tracks, hinges, hardware
✓Opener mechanical failures
✓Any breakdown that occurs during normal operation
Not Covered ✗
✗Components identified as failed or needing repair at time of service (unless addressed)
✗Weather events, acts of nature, power surges
✗Misuse, accidents, or improper operation
✗Consumable items: weather seal, batteries, light bulbs, remote controls
✗Damage caused by vehicle impact
🛡️

If It Breaks — We've Got You.

We stand behind every tune-up and maintenance visit we perform. A great tune-up should give you peace of mind, not more problems. That's why we put this guarantee in writing on every visit.

All Guarantees

All Four HighLevel Guarantees

We don't just say we're different — we put it in writing on every job.

Satisfaction Guarantee

100% money back if we can't make it right within 12 months of installation.

Learn More →
Best Value Guarantee

Find a true apples-to-apples comparison and we'll beat it by 10%.

Learn More →
On Time Guarantee

Arrive within your 2-hour window or we credit $100. No questions asked.

Learn More →
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No Breakdown Guarantee

Something breaks within 12 months of your tune-up and we credit $100.

Common Questions

Frequently Asked Questions

If your garage door system experiences a breakdown within 12 months of your HighLevel tune-up or maintenance visit — on components that passed inspection — we will credit $100 toward your repair. No questions asked.
Yes — the No Breakdown Guarantee is included with every tune-up visit, whether it's a one-time $89 service or part of the Concierge Maintenance Plan.
Any mechanical failure during normal operation on a component that passed inspection at your service call. If we flagged something as needing attention and you chose not to address it at the time, that component is excluded.
Just call us at (603) 713-5110 when the breakdown occurs. We'll verify your service call, schedule the repair, and apply the $100 credit to your invoice automatically.
Yes — $100 toward parts and labor on the qualifying repair. The credit applies to out-of-pocket costs only and does not apply to repairs already covered under an active HighLevel warranty or manufacturer warranty.
Yes — the No Breakdown Guarantee is included in every Concierge Maintenance Plan visit. You're covered automatically every year as long as your membership is active.

Peace of Mind Starts With One Visit.

Book a tune-up today. We inspect everything, back it with the guarantee, and leave your garage cleaner than we found it.

Or Call (603) 713-5110
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