We Diagnose It Right. Fix It Right. Back It Up.

Most repairs range from $150 to $400, added to the $89 service call. The service call includes a complete tune-up and inspection report, and your exact total is approved in writing before any work begins. No surprises.

We offer same-day service for most repair calls. For emergency situations — door won't open, vehicle trapped, door won't close — we prioritize these and respond as fast as possible.

Don't force it. Pull the red manual release cord hanging from the opener to disconnect it and try lifting by hand. If it feels very heavy or won't move — stop and call us. A door with a broken spring is dangerous to operate manually.

Almost always yes. Both springs have the same age and cycle count. If one broke, the other is close behind. Replacing both now is more economical and prevents a second service call in a few months.

1-year parts and labor on all repairs. 3-year warranty on torsion spring replacements. 5-year warranty on full system rebuilds. All warranties require annual maintenance to remain active.

Yes — all makes and models regardless of who installed them. We carry parts for all major brands and can source specialty parts quickly.

Our service call is $89. It includes a complete tune-up and a written Maintenance & Inspection Report: a certified technician inspects every component of your door and opener system, rates each one Green, Yellow, or Red, and handles adjustments and lubrication on the spot. If a repair requires parts, it is priced separately and added, and you approve the exact total in writing before anything begins. Some components can't be fully inspected until a repair is complete. Once the work is done, your technician finishes the inspection and confirms the whole system is operating the way it should, so there are no surprises after we leave. Some companies charge a fee just to send a truck. Our service call is different: the tune-up, adjustments, and inspection report are performed on every visit, so it's never waived and the price always buys real work. For Concierge Plan members, one visit each year is included: use it as your annual tune-up or as a service call.

We do things the right way, not the easy way. Replacing the broken part is the easy way. The right way is making sure you won't be calling us again next month: while we're there, a certified technician tunes up your entire system, inspects every component, and hands you a written report of exactly where your door stands. Fixing the problem you called about is the minimum. Leaving you with a door we'd put our name on is the standard. And because we're that thorough, every tune-up is backed by our No Breakdown Guarantee: if a component that passed inspection fails within 12 months, we credit $100 toward the repair.

For springs and cables — no. Garage door springs are under extreme tension and can cause serious injury if handled incorrectly. Opener adjustments and minor sensor work can sometimes be DIY, but when in doubt call us.