HighLevel Garage Doors – Privacy Policy

Last updated December 15, 2025

Who We Are

HighLevel Garage Doors operates this site. Our website address is: https://callhighlevel.com (the “Site”).

HighLevel Garage Doors (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit the Site, contact us, request service, or communicate with us through any channel, including SMS/text messaging.

By using the Site or providing information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Identification Information:

When you fill out a form, request a service, or communicate with us, we may collect the following personal details:

  • First and last name
  • Email address
  • Phone number
  • Address (including city)
  • Any other information you choose to provide

 

Usage Data:

We automatically collect information such as:

  • IP Address
  • Browser type
  • Device type
  • Pages visited
  • Referring URL
  • Time spent on the Site
  • Date and time of visits

 

Cookies and Tracking Technologies:

We use cookies and similar tracking tools to enhance your experience and analyze site usage. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the collected information to:

Provide and maintain our services

Communicate with you about your appointments, services, and inquiries

Send service updates, promotions, or reminders (only if you’ve consented)

Improve our site’s functionality and performance

Prevent fraud and comply with legal requirements

Text Messaging (SMS) Privacy

We respect your privacy and your choice to receive text messages. If you opt in, we may send service-related messages such as appointment reminders, confirmations, and customer support responses. We will only send marketing/promotional text messages if you have separately consented to receive them.

SMS consent is never shared, sold, rented, or disclosed to third parties for their marketing purposes.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (603) 713-5110 or service@callhighlevel.com. Message and data rates may apply. Message frequency varies based on your interactions with us.

Google Services

We use Google services including:

Google Fonts: for visual consistency.

Google Analytics: to analyze site usage (you can opt out via the Google Analytics Opt-out Browser Add-on).

Google Search Console: to monitor site visibility.

Google reCAPTCHA: to protect against spam and abuse.

These services may collect data such as IP address and browsing activity in accordance with Google’s Privacy Policy.

Third-Party Service Providers

We may share limited personal information with trusted service providers who help operate our site and deliver requested services (such as hosting, analytics, scheduling/CRM tools, email delivery, and texting platforms). These providers may use personal information only to perform services for us and are contractually required to protect it.

Mobile number/SMS consent information is never shared, sold, rented, or otherwise disclosed to third parties for their marketing purposes.

How We Protect Your Information

We use secure servers, encryption, and access controls to safeguard your data. While we take reasonable precautions, no internet transmission or storage system is completely secure. In the event of a data breach, we will notify affected individuals as required by law.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Rights and Choices

Access and Correction: You may request to view or update your personal information.

Opt-Out of Marketing: You can opt out of marketing emails by clicking “unsubscribe” or contacting us.

Do Not Track: Our site does not currently respond to “Do Not Track” signals.

Children's Privacy Protection

Our site and services are not directed toward children under 13. We do not knowingly collect information from minors. If we learn we have collected such data, we will delete it promptly.

Linked Websites

Our site may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. Please review their policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised Last Updated Date. Continued use of our services after any change indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
HighLevel Garage Doors
service@callhighlevel.com
(603) 713-5110