Privacy Policy

Who we are

Our website address is: http://callhighlevel.com/.

Privacy Policy

HighLevel Garage Doors (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us through any channel, including SMS/text messaging. By using our website or participating in our SMS program, you agree to the terms of this policy.

Information We Collect

When you fill out a form, request a service, or communicate with us, we may collect your:

  • Personal Identification Information: When you fill out a form, request a service, or communicate with us, we may collect the following personal details:
    • First and last name

    • Email address

    • Phone number

    • Address (including city)

    • Any other information you choose to provide

  • Usage Data:

    We automatically collect information such as:

    • IP Address
    • Browser type
    • Device type
    • Pages visited
    • Referring URL
    • Time spent on the Site
    • Date and time of visits
  • Cookies and Tracking Technologies:

    We use cookies and similar tracking tools to enhance your experience and analyze site usage. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the collected information to:

  • Provide and maintain our services

  • Communicate with you about your appointments, services, and inquiries

  • Send service updates, promotions, or reminders (only if you’ve consented)

  • Improve our website’s functionality and performance

  • Prevent fraud and comply with legal requirements

SMS/Text Messaging Privacy

  • We respect your privacy and your choice to receive text messages.
  • SMS consent is never shared, sold, rented, or disclosed to third parties for marketing purposes.
  • Information collected through our SMS program (including your phone number, name, and message content) is used only to send you service-related messages such as appointment reminders, confirmations, and customer support responses.
  • You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly at (603) 713-5110 or service@callhighlevel.com
  • Message and data rates may apply. Message frequency varies.


This section satisfies carrier compliance requirements under CTIA and A2P 10DLC standards.

Google Services

We use Google services including:

  • Google Fonts: for visual consistency.

  • Google Analytics: to analyze site usage (you can opt out via the Google Analytics Opt-out Browser Add-on).

  • Google Search Console: to monitor site visibility.

  • Google reCAPTCHA: to protect against spam and abuse.

These services may collect data such as IP address and browsing activity in accordance with Google’s Privacy Policy.

Third-Party Service Providers

We may share limited personal information with trusted service providers who help operate our website and deliver requested services (such as hosting, analytics, or email delivery).

However, mobile/SMS information is never shared with third parties.

All service providers are contractually bound to protect your information and use it only for the purpose of providing their assigned services.

How We Protect Your Information

We use secure servers, encryption, and access controls to safeguard your data. While we take reasonable precautions, no internet transmission or storage system is completely secure. In the event of a data breach, we will notify affected individuals as required by law.

Your Rights and Choices

  • Access and Correction: You may request to view or update your personal information.

  • Opt-Out of Marketing: You can opt out of marketing emails by clicking “unsubscribe” or contacting us.

  • Do Not Track: Our site does not currently respond to “Do Not Track” signals.

Children’s Privacy Protection

Our website and services are not directed toward children under 13. We do not knowingly collect information from minors. If we learn we have collected such data, we will delete it promptly.

Linked Websites

Our site may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. Please review their policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Effective Date.” Continued use of our services after any change indicates acceptance of the updated policy.

 

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
HighLevel Garage Doors
service@callhighlevel.com
(603) 713-5110